Chicago Limo Blog

Pickups Procedures and Regulations

Chicago Airports Pickups Procedures

Chicago is a huge metropolitan city and a major world transportation hub. Getting in and out of it can be made easier and stress free if you are familiar with the local rules and regulations. Chicago O’Hare airport is one of the busiest airports in the world. Pick ups can be very painful and stressful if you are not familiar with the pickups procedures.

Chief Chicago Limo knows that the car service / limousine service to and from O’Hare and Midway airports is a very important part of your journey and we want you to enjoy every moment of it. That’s why we will share some policies and procedures that will explain you how the Chicago limousine companies pick up at O’Hare airport and Midway airport and why is that so.

Chicago Airports Pickups Procedures

The city of Chicago has enforced a “Zero dwell policy” for the chauffeurs at the terminals. That means that if the vehicle is at the terminals before you, authorities will force the driver to leave and/or write him a ticket. That’s why you should call your driver or dispatch ONLY when you have ALL your luggage and you are READY to be picked up. Just tell the dispatch which terminal you are at and what is the closest exit door to you. Exit doors have a number for the terminal and a letter for the vestibule, for example LL means lower level. Limousine companies in Chicago are only allowed to pick up from the Lower Level which is the baggage claim area. If you see a sign that says 3D LL means that you are at terminal 3 vestibule door D, lower level.

Failure to do as required can likely result in delay of up to 30 minutes for your vehicle. It will also surely add another airport fee and may incur waiting time charges. If driver gets a ticket, note that that your limo company will also add it to your charges. We know that you have had a long and tiring day flying, but please do not get frustrated if the driver or dispatch tells you to be on location before the vehicle.

Another useful info is that from the moment you call for your car till it arrives, it may take between 5-20 minutes depending on how busy the airport is. That is the case because vehicles are staged 1.5 miles away from the Terminals. Drivers submit a paperwork to the clerk at the gate and start driving towards you sharing one-lane road with the Taxis. ETA will be given to you by either the dispatcher service or the driver, depending on the Chicago limousine company taking care of you.

Should You Book Extra Services?

You can of course book a Meet and Greet service with your limo company in Chicago, where the driver will be waiting for you inside the arrival hall with your name on a sign. This does give you a more care free option for your ride, though Chief Chicago Limo does not recommend the upgraded service, because its more expensive and on top of it, guests have to walk a lot since the parking lots are on the other side of the Terminals. It’s a great option for people who are first time in Chicago, but other than that, not that necessary.

We hope that Chief Chicago Limo made your pick ups at the Chicago airports easier and stress free. Chief Chicago Limo is a premium Chicago limousine and car service company providing safe and reliable rides throughout the Greater Chicago area, its suburbs and neighboring states. We love what we do and we do it for you.


Leave a Reply